Privacy Policy

Your trust matters to us. Explore our privacy policy designed to ensure transparency, security, and fairness.

This Privacy Policy outlines our policies and practices regarding the collection, use, and disclosure of your information when you use our Service. It also informs you of your privacy rights and how applicable laws protect you.

We use your personal data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings defined below. These definitions apply equally regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.
Affiliate refers to any entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of shares, equity interest, or other voting securities.
Application refers to Foax Exchange, the software application provided by the Company.
Company (referred to as “the Company”, “We”, “Us”, or “Our” in this Policy) means Foax Global Trading Resources LTD
Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any individual or legal entity that processes data on behalf of the Company. This includes third-party companies or individuals employed to facilitate, provide, or support the Service.
Usage Data refers to information collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., page visit duration).
You means the individual using or accessing the Service, or the organization on whose behalf the Service is accessed.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data: While using our Service, we may ask you to provide certain personally identifiable information, which may include but is not limited to:

Email address
First and last name
Usage Data

Usage Data: This data is collected automatically when using the Service. It may include:

Your device’s IP address
Browser type and version
Pages visited and time spent on them
Device identifiers
Diagnostic data

When accessing the Service via a mobile device, we may also collect:

Type of mobile device
Mobile device unique ID
Mobile OS and browser type
IP address
Diagnostic identifiers

Use of Your Personal Data

We may use your personal data for the following purposes:

To provide and maintain the Service, including monitoring usage
To manage your Account, enabling you to access certain features
To fulfill contracts, including purchases or other agreements
To contact you, via email, phone, SMS, or app notifications about updates, features, or security alerts
To offer promotions or news, unless you opt out
To handle your requests or inquiries
For business transactions, such as mergers or acquisitions
For internal purposes, including analytics, performance evaluation, and marketing improvement

Sharing of Your Personal Data

We may share your personal information under these circumstances:

With Service Providers, to monitor and support the Service
For business transfers, during mergers, sales, or acquisitions
With Affiliates, who are required to adhere to this Privacy Policy
With business partners, to offer services, products, or promotions
With other users, when you voluntarily share data publicly
With your consent, for any other purposes

Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this Policy. We may retain data to comply with legal obligations, resolve disputes, and enforce our terms.

Usage Data may be retained longer for internal security, analytical, or functional purposes.

Data Transfer

Your information may be processed outside your local jurisdiction. By submitting your data, you agree to its transfer and processing in accordance with this Privacy Policy.

We ensure reasonable safeguards are in place to protect your data during such transfers.

Your Rights and Deletion of Data

You may delete or request deletion of your personal data. You can:

Modify or delete your data via your account settings
Contact us directly for data access, correction, or deletion requests

We may retain some information if required by law or for legitimate business reasons.

Disclosure of Personal Data

Business Transactions: If Foax Exchange is involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before this occurs.

Legal Requirements: We may disclose your information to comply with legal obligations or:

Protect and defend our rights
Investigate service misuse
Protect user or public safety
Prevent legal liability

Security

We take your data security seriously. However, no transmission method over the internet or storage system is 100% secure. We implement industry-standard practices but cannot guarantee absolute protection.

Children’s Privacy

Our Service is not intended for users under the age of 17. We do not knowingly collect data from minors. If you believe your child has provided us data, please contact us so we can remove it.

Third-Party Links

The Service may contain links to external sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing any personal data.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We’ll notify you via email or a prominent in-app notice prior to changes taking effect. The “Last updated” date will be revised accordingly.

Please review this page periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at: [email protected]