Privacy Policy
Your trust matters to us. Explore our privacy policy designed to ensure transparency, security, and fairness.
Effective Date: May 1, 2025
Welcome to Foax ("we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services to buy and sell cryptocurrency. By using Foax, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you use Foax, we may collect the following types of information:
- Personal Information: To create and maintain your account, we may collect your name, email address, phone number, and other identifying details required for account verification
- Transaction Data: Details related to the buying and selling of cryptocurrencies, such as transaction amounts, dates, cryptocurrency types, and wallet addresses.
- Usage Information: We may collect data about how you interact with the app, such as login times, the features you use, and your activity within the app.
- Device Information: We collect information about the device you use to access our app, including device ID, device name, hardware and software information, IP address, operating system, and browser type.
2. How We Use Your Information
We use the information collected for the following purposes:
- To facilitate cryptocurrency transactions: We process your transactions and provide you with details of your buying and selling activity.
- Account management: To create and manage your user account, verify your identity, and respond to inquiries or support requests.
- Security and fraud prevention: To protect our platform and your account from fraud, unauthorized access, and other security risks.
- App improvement: We use analytics to improve our app’s features, functionality, and overall user experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service providers: We may share information with third-party service providers that help us operate the app, such as payment processors, KYC (Know Your Customer) providers, and cloud storage providers.
- Legal obligations: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We implement security measures designed to protect your personal information and ensure the safe and secure processing of transactions. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your information. If you would like to exercise any of these rights, please contact us at [Contact Information].
6. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Third-Party Links
Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will notify you by updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]